Assigned Risk

Providing a safety net for hard-to-place coverage.

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What is Assigned Risk?

Assigned Risk workers' compensation coverage is there for businesses that are unable to secure coverage in the voluntary market. While your company may not qualify for coverage in the traditional voluntary market, AmTrust offers the same services to Assigned Risk policyholders that we do to those in our voluntary market. This includes all our claims and loss prevention services. All policyholders are treated the same at AmTrust.


 

Claims

AmTrust prides itself on handling claims with accuracy and efficiency. Our experienced staff understands that a timely claims resolution is important for all parties involved. We have maintained one of the lowest cases-per-adjuster ratios in the insurance industry, enabling our claims team to give our policyholders the individual attention they deserve. 

Policyholders should file all claims regardless of whether they think the employee’s injury is work-related, or not. Early claim reporting is essential to a better claim outcome. Don’t delay reporting if you do not have all the details.


To Report a Workers’ Compensation Claim:
Call 888-239-3909
 

Risk Control Services

Our team of industry specialists combines deep expertise with cutting-edge technology to help you predict, prevent, and protect against potential losses. At AmTrust Risk Control, we offer a comprehensive suite of services— including onsite consultations, safety training, safety program evaluations, and virtual risk management tools—all aimed at helping you mitigate risk and reduce your total cost of risk.

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Get In Touch

If you have additional questions, please contact:


Audit and Dispute Questions:

ARAudits@amtrustgroup.com

 

Finance and Billing Questions:


Underwriting Questions:


To Report a Workers’ Compensation Claim:

Call 888-239-3909 

Assigned Risk FAQs

Why is a preliminary audit sometimes required during my policy term?
Occasionally we require a preliminary audit to ensure that your payroll is accurate for the policy term. The auditor will request three months of recent payroll, recent tax returns, and a description of your business. Your policy will cancel if you do not complete this preliminary audit.
Am I required to complete a loss control visit?
Yes, if you receive a call to schedule loss control, you are required to allow this visit. Your policy will cancel if you do not comply with this loss control visit.
How do I request a waiver of subrogation?
If you have a retail agent, they can take care of this for you. If not please email our customer service team ARprocesses@Amtrustgroup.com with your request. There is a charge for individual waivers, and blanket waivers are not permitted on Assigned Risk policies.
Will I be charged premium for subcontractors and day laborers who do not have their own insurance?
Yes, you will be charged. If you pay anyone to work for your business, ask for a certificate of insurance.
How do I dispute an audit?
Email your dispute and any relevant documentation to araudits@amtrustgroup.com. Pay the undisputed amount
of premium that is due.
How do I make a payment?
You may mail a check, pay via ACH (this is a bank draft), or pay using a credit card.
How do I request a certificate of insurance?
I you have a retail agent, they can take care of this for you. If not, please email your request to our customer service team ARprocesses@Amtrustgroup.com.

Premium Audit FAQs

Why is an audit required?
We requires audits to verify all remuneration paid during the policy period. This includes payroll and other forms
of compensation paid to employees, contractors, and subcontractors. The audit ensures your workers’
compensation premium is calculated accurately.
What happens if I do not allow the audit?
Failure to comply with the audit requirement will result in cancellation of your current policy.
Do I still need to complete the audit if I no longer need the policy?
Yes. Completing the audit is required even if coverage is no longer needed. Compliance is necessary to remain
eligible for future workers’ compensation coverage.
How are subcontractors handled?
You are responsible for monitoring subcontractors. If subcontractors do not carry their own workers’
compensation insurance,their payroll may be included in your audited payroll, which could result in additional
premium. To avoid this, please maintain valid workers’ compensation certificates of insurance for all
subcontractors. Refer to Part Five of your policy coverage form, Sections F and G, for additional details.
Are we required to allow access to business records?
Yes. State regulations and NCCI rules require policyholders to allow insurance carriers to review business and tax
records for audit purposes. Contracted audit firms have the same rights as the insurance carrier.
What business records are needed for the audit?
Records may include, but are not limited to: checkbooks, general ledgers, bank statements, payroll records,
receipts and invoices, certificates of insurance for subcontractors and contractors.
What tax records are needed for the audit?
Tax documentation may include: Federal tax returns (Forms 1040, 1065, Schedule C or 1120), quarterly and annual state and federal payroll reports (941's) and Form 990 for nonprofit organizations
When will the audit be conducted?
Our goal is to complete the audit within 90 days after the policy expiration date. However, state regulations allow
audits to occur during the policy period and up to three years after the policy ends (or longer if access is denied).
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